http://www.aliexpress.com
Trading giant Alibaba has finally decided to join the second-generation of B2B e-commerce sites with the release of AliExpress.
AliExpress has been soft-launched on Beta status with basic functionality and a decent-sized catalogue of products and sellers (nothing yet compared to the massive pool of sellers registered in Alibaba.com).
Payment on AliExpress
Buyers on AliExpress can only use Credit Cards at the moment.
Alibaba’s own payment platform, AliPay, will be offered as an alternative payment method in the near future but what will be the response of international buyers to AliPay? Will AliExpress also accept PayPal?
We will update this space with the most recent news as they happen.
How safe is to trade on AliExpress?
Only Alibaba China Gold Suppliers are allowed to sell on AliExpress. These sellers are subject to a strict verification process carried out by Alibaba in addition to a fee of around 20,000 RMB ().
Buyers should always avoid to execute transactions outside AliExpress platform. Since Credit Card is the only payment method available, if there are serious problems with one order buyers can push for a charge-back.
14 Customers have reviewed AliExpress.com Review
Anyone using AliExpress? Have you bought anything from AliExpress? Share your experience and help others!
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I have had nothing but terrible service from Aliexpress who are still telling me they are waiting on evidence from a supplier after I had initially started a dispute about 4-5 months ago. I didn’t receive an order I paid for. They don’t read emails or aren’t interested in me as a customer. Avoid them at all cost. John.
I completely agree, this website still has a lot of SCAMMERS and THIEFS, the costumer service is not helpful and will tell you to wait, wait and wait some more, doesn’t that sound pleasant? NO, it is very frustrating to see your money flushed down the drain to people who obviously DO NOT CARE about their clients or their satisfaction
I ordered a dress throught this website. The supplier shipped the wrong colored dress. Supplier refused the wrong colored dress back. The offered me a partial refund if I reordered the dress and kept the 1st dress. I agreed, and reordered. Replacement dress came in – supplier refused to give me partial refund until I paid for both orders. I did so. I asked for my partial refund as promised. Supplier stated I had to give feedback first. I did so. Partial payment was credited to my paypal account. The supplier was not satisfied with my feedback and was asked to change it. I refused. The supplier stated that they would give me full refund if I changed my feedback. I agreed. They insisted I change my feedback first – I refused. The company then gave me another partial refund. Said they would give me the remainder after I revised my feedback. I refused. Now company has disputed both partial refunds from paypal. I have now paid for a dress in a color that I did not order. I cannot get anyone from Aliexpress/Alibaba to reply to my emails.
If you order via paypal, make sure you use visa or amex. They have very good fraud protection. Hopefully you didn’t pay via bank funds. Otherwise your out $$$.
I order a cell phone through Aliexpress.com. The seem to be ok, a week later the people on the other end could not make what I was saying. I E-mail them about it, and to this day I have not hear from them. I use the Web alot, and this is the first time where I did not recived any response back. I WOULD NOT ORDER ANYTHING FROM THIS COMPANY
Forget about any refunds, none from the seller, AliExpress or Alababa, even though they have all been notified of the obvious fraud. Avoid Kevin Wu’s Store No. 900201 this guy sells fake cheap reproduction and pirated software with bogus license numbers. I went through the whole process and all they tell me now is to contact my local police dept., a lot of good that’s going to do when this clown is in china.
You have been warned!!!
Same as John. Aliexpress doesn’t care about the complaint and dispute. After the dispute is filed, it is very very slow for a response from Aliexpress.
DON’T TRUST THEM. They are JUST LIAR!
I had purchased some accessories for xbox with a tempting price. After five days I received the track # but it was not in the system. I thought it’s normal but after a week it was still like that. The track number was FAKE!!
I disputed, both with their website and Paypal, but it’s almost one month that my capital is locked by them. I can’t even call them, very poor customer service. They don’t even have a calling system! I sent several emails and messages to them about my case but all with no respond.
I just hope paypal could get my money back, but it takes a looooooooong time! I used to deal with aliexpress and alibaba but I won’t do that in future at all.
wow do not use this service unless you are very knowledgable about the items you are buying everything they have there is either not real (jewelry) or a good copy remember there is no laws that affects them except paypal is your best friend that can help rucoup (miss spelled the work – lol) your losses when the transaction goes bad. I have purchased 100 item from them and I had to deal with 67.9 % return (item not as described) or non delivery. what a pain and aliexpress is so so in taking care of there sellers they are more interested in making the commision like ebay than cleaning up there site. You can buy thing that are legit but make sure you ask a million questions about the item and wait for a response. ok good luck i hope this helps
I purchased several items with Aliexpress. I have always used my paypal account. Which is a good idea. Up until recently i have been getting all my items, and all my refunds when I set a dispute. I just have one issue. I have ordered about 8 laptops from different vendors at aliexpress and I have not recieved a singal one of them. Some have been credited because I use fedex or ups and some the tracking number does not track. I am getting very frustrated because I choose a normal low price for a laptop and I choose it from a vendor that has good reviews. Has anyone gone through this before and if so. Did anybody recieve any laptops from Aliexpress. I have always gotten my refunds back but you have to be carefull because aliexpress has deadlines on the dispute policies. If your tracking number does not track after a couple of days dont wait request your money back.
I purchased a 20″ Stainless Steel square LED rain shower head from Mr. Wen Mian Dai or 2009SHIVERS or mian0202 on ebay
DAI WEN MIAN
Dacheng Building A#202,Baotian,Tangxia Town
Ruian City,Zhejiang Porvince,325202
China
13336961820
It broke after less than a year and he refused to honor the two years warranty on his product. Avoid doing business with this outfit
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DO NOT ORDER FROM yanksmart.com or Aliexpress.com or 2009SHIVERS or mian0202 or hello_faucet or besthome2008 or on ebay
Own by DAI WEN MIAN
Dacheng Building A#202,Baotian,Tangxia Town
Ruian City,Zhejiang Porvince,325202
China
13336961820
I purchased a 20″ Stainless Steel square LED rain shower head from Mr. Wen Mian Dai or Aliexpress.com or 2009SHIVERS or mian0202 or hello_faucet or besthome2008 or yanksmart.com on ebay. It broke after less than a year and he refused to honor the two years warranty on his product. Avoid doing business with this company with many names but same owner Dai Wen Mian mian0202@hotmail.com
Mr. Wen Mian Dai AT yanksmart.com or Aliexpress.com or 2009SHIVERS or mian0202 or hello_faucet or besthome2008 or on ebay IS A CROOK!
I have been buying Android devices (Cortex tablets & Dual SIM Phones) from Aliexpress for about 1 year now and never had any problems. The price ranged from $120-$220.
Even the tablets I bought 1 year ago are still working great. I am a local seller (Not selling online). All the customers are very happy with the tablets I sold them, All of them were from Aliexpress suppliers. And in fact I am getting 1Ghz or more Armv7 Cortex Android 2.3 Tablets that are even able to play H264 1080p online stream (Which my ipad can not) and external 3g support, MicroSD, HDMI, Capacitive screen for a cost of less than $200, I guess it is a great deal. I am using the devices myself, And some phones and tablets even fell a few times and still working great. The supplier is always providing me with new firmwares etc. I have ordered some model that came with Android 2.2 (And it was described as Android 2.2) then the supplier sent me 2.3 update which had some problems like it was not recognizing the internal storage, External 3G didn’t worked etc. I have reported all the problems to the suppliers and few days after they sent me a new 2.3 firmware which got all the problems resolved and working extremely stable.
I have never had any problems with the suppliers from Aliexpress that I have dealed with hence never tried to get any refund, So not sure how good is their buyer protection, But there are a lot of good and reliable suppliers.