Visit Lightinthebox Lightinthebox is one of the most popular Chinese wholesale distributors of the moment. Products are sourced directly from manufacturers, and are only included into the catalogue after a quality assurance process.
Lightinthebox.com Review
The head office in Beijing and two branches in Shenzhen and Suzhou, gives Lightinthebox an excellent coverage of the major manufacturing areas in China. Proximity to factories is important because it simplifies the verification process and speeds up the delivery of goods.
There is no minimum order limitation, so all products are suitable for both resellers looking to increase margins or individuals that want to save some money on their shopping. However, you may get better deals when you buy several units either on the Wholesale section of the site or contacting a Sales Manager.
Is Lightinthebox.com a scam?
The answer is simple: No. It is a legitimate company that would like to keep making money satisfying buyers instead of ripping them off.
Notice that Lightinthebox offers Google Checkout, which is only available to merchants based on US or UK. Google also assigns them a PageRank value of 7 out of 10, which a scam site would never dream of…
However, as always when you buy from China, it is best to be careful and use payment methods that offer additional protection measures for buyers, such as Paypal or Google Checkout. If things go really bad, you could escalate to your Credit Card company and claim for a charge-back.
Site features & Value Added Service
Lightinthebox provides some exclusive services such as the VIP MemberShip Program that should be quite helpful for big buyers. If you do not want to pay the VIP fees, you may try to negotiate with the Sales Managers for a better price. After all you are buying from China, where it is a long-standing tradition to bargain :)
Another interesting service is the wedding dress customization. Wedding and formal dresses are one of the most mature categories on the site. You can customize the dress material, size or style while still getting a competitive price. May not be the ultimate dress for a princess, but you won’t find it cheaper.
If you are an online retailer you should definitely look at their dropshipping service. Lightinthebox will ship the products directly to your customers with no extra cost.
Delivery & Support
Unlike other merchants, Lightinthebox does not allow explicitly customers to choose a specific courier, and commonly they will use EMS, DHL, UPS or TNT depending on what suits best to the order. In the case you purchase large quantities of branded items, you’d better ask Lightinthebox to split them into different packages.
Lightinthebox offers a US phone number as a main point of contact. Don’t waste your time dialing… the line is busy forever. Email, fax and live chat are the best ways to keep in touch, and you can try ringing their Beijing office.
Have you bought from Lightinthebox? Were you satisfied? Did you have any problem? You are welcome to share your experience below.
Read 21 User Reviews or write your own on Lightinthebox
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Facts about Lightinthebox.com
- Full name : Light in the box Ltd
- Business model : Distributor More Wholesale Distributors
- Dropship? : Yes More Wholesale Dropshippers
- On business since : Oct-2006
- Domain registration : 02-Oct-2006
- Previously known as : SellerKey.com
Contacting Lightinthebox
- Address : 56 Dong Si Huan Zhong Lu, Ocean International Center A Bld 2506-2507, Chao Yang District, Beijing, 100025, China
- Email Support : sales@lightinthebox.com
- Live Chat : Yes
- Telephone : +86-10-5908-0008
- Availability : Mon to Sun, 00:00 - 23:59 Convert to Your Local Time
Payment on Lightinthebox.com:
Wholesalers accepting Paypal
- Bank Transfer
Payment Security
- SSL Certificate: By VeriSign. Valid until 09-Jul-2011
Shipping
- Lightinthebox.com ships Worldwide
- Estimated Processing Time: 6 - 24 days
- Standard Delivery Time: 6 - 20 days
- Express Delivery Time: 3 - 5 days
- Shipping Promotion: Free Shipping
Lightinthebox Product Categories
- Cell (Mobile) Phones
- Clothing
- Electronics
- Computers
- Gifts
- Home & Garden
- Wedding
- Sports
- Toys
- Video Games
Featured Products
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iPhone Look-a-like (Touch Screen, Dual card, Quad Band, Java)
From $84.99
-
Spy Cam in USB Pen (2GB Memory)
From $16.99
-
#9 Cristiano Ronaldo - Real Madrid 09/10 Home Kit
From $12.99
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2009 Style A-line V-neck Knee-length Chiffon Matte Satin Cocktail Dress
From $59.99
Additional Information
- Inventory Aprox. Size: 500,000 products
- Warranty: 12 months
Promotions and Lightinthebox Coupons
$10 OFF $200+ on Health & Beauty
- Get $10 off on Health & Beauty orders of more than $200
Deal type: Lightinthebox Coupon
Duration:Already expired (Mar/31/2010)
$10 OFF $200+ on Home & Garden
- $10 OFF $200+ on Home & Garden
Deal type: Lightinthebox Coupon
Duration:Already expired (Mar/31/2010)
$10 OFF on Wedding and Special Occasion Dresses
- $10 OFF $200+ on Wedding and Special Occasion Dresses.
Deal type: Lightinthebox Coupon
Duration:Already expired (Mar/31/2010)
LightInTheBox $15 Coupon
- Applies to orders of $250 or more in any product category
Deal type: Lightinthebox Coupon
Duration:Already expired (Mar/31/2010)
LightInTheBox $5 Coupon
- Applies to orders of $100 or more in any product category
Deal type: Lightinthebox Coupon
Duration:Already expired (Mar/31/2010)
Le 14 aout je’ai passée commande pour un MP3 et j’ai paye US dolars 26,3 par PayPal
Je viens d’etre informé que vous avez inicié mais pas fini ce payement.
Donc, annulé
Comme je ne comprends pas, j’annule aussi.
Rachel Zelesnak
I have ever bought 2 products from Light in the box and they were excellent.I bought a dress for my girlfriend and a skype phone for my pc computer.
Please keep it up
I bought one of the iPhone replicas (*ahem* HiPhone I9) from Light in the box and got it few days ago. I love it!
It took 9 days to ship but it is absolutely worth the money.
William was very helpful and very quick returning with the answer need!
I bought a chocolate brown formal dress for my daughter and it is great! She fit it perfectly. She is normally a size 0 or 2 and we ordered a 4 because I heard their stuff runs a little small. I would recommend ordering a size bigger than normal. I must say the quality is better than I’ve seen in the stores recently and I will buy from them again.
I bought a bridesmaid dress for my friend’s wedding from this website, good quality and well-made. I’m considering ordering bridesmaid dresses here for my own wedding.
I bought my wedding dress from “LITB”i love what they have sent me. It came in quick time .they made my dress to my curvs and i think i look great in it thanks to light in the box i can be a good looking bride thank you and aloha Rave
The kids love the touch screen mp3/mp4 players with camera and video. The one problem, I have is I purchased 3 but one does not work properly and I can not find instructions as to how to make a return. Because of this I am weary of ordering a mini laptop. Other than that one problem the items arrived a week after I placed an order.
I’ve just received my sister’s wedding bridesmaid dresses and they look fab. I was kind of scared of things going wrong but now i’m so happy!!
I want more =)
I want to know if i can get my own name on the cellphones and on other products
Very pleased with the prompt delivery of my order, an ( e-phone) It is exactly how it was described at the site,,works fine and looks great. I recommend this site not only for it’s service but also for it’s great prices.
With my two years experience on buying from Beltal and DHgate, what I can tell is that these two platforms have the same business model.Dhgate commission fee is 30% higer than Beltal. you can get more profits from Beltal.All the sellers on Beltal is free,the levels are nature, according to their sales volumes,product quality and feedbacks
I saw a dress that I like on your website and I want to order it for my daughter’s wedding but there are so many negatives complaints about your service online. Honestly, I want to ask you, should I trust your compagny to place my order and do you think that I will receive my dress on time, and also what I see online is what I will receive?
Thank you
Modeline Pierre
i ordered a wedding dress for my girlfriend at the end of feb and am still waiting for it to be shipped from their main base didn realise it would take so long hope it arrives soon they were quick enough taking the money…………….. not so quick to deliver the goods :(
I am thoroughly disappointed with the service. I ordered a dress a month ago and have been trying to trace it. It has not arrived but they took teh money quickly enough. Now because I have ordered teh dress, I did not buy another and now there is a chance that my daughter will not have something appropriate to wear for a very very special occassion. I regret trusting this company.
I want to say that light in a box is the GREATEST over seas company you can order from, I got taken by milanoo and was scared to re-order from another company, but I am SOOOOOO glad that I did order from light in box. The dresses were PREFECT, my brides maids were VERY pleased. I say keep up the great work and put Milanoo out of business. Thanx for making my big day outstanding!
I ordered my prom dress off this website, even after reading the horrible reviews below this one, and being extremely skeptical of what I was going to receive. The dress came almost a month and a half later, but the delay was to be expected; not only is it dress season, but I was having mine custom sized, and I changed the color of both the skirt and bodice. After the dress arrived, I couldn’t believe my eyes. It is truely one of the most beautiful pieces of clothing I have ever seen, and it fits like a glove. It’s sad to say, but most people won’t write reviews unless they have had a problem with a company or purchase- it’s just typical consumer behavior. However, if you are at all thinking about making a purchase from lightinthebox, the dresses are A-Okay. The dress fit perfectly, was shipped when they said it would be, and is EXACTLY what I expected, only better. I can’t imagine ever purchasing another dress from a different company. They will have my service as long as i’m wearing evening gowns. Also, this trend has caught on at my high school, the available custom sizing and option of changing colors has intrigued so many seniors that I know of at least five others who have been satisfied with their experience as well. It’s a wonderful business providing quality products.
to Modeline Pierre, be careful about when you need the dress shipped by. If it’s a custom design dress, that’s going to be custom sized, it takes about 6 weeks. They don’t hide this information though- it’s on their FAQ section, i think most people just don’t take the time to look for it. so if you order ahead of time, it’s more than worth it to order from lightinthebox
Wow ,Gorgeous ,I got my phone 3 days ago ,it is a good phone for this price , this is really perfect phone .the touchscreen .. the slide made this whole operation smooth and comfortable , the keyboard is really nice ,the voice is also very sound pretty ., the bluetooth headset and solar charger are coming with the cell phone as a free gift!! So that the price is VERY good.!”
Hello everyone Light In The Box is not a scam. I purchased over $500.00 worth of beautiful things and will continue to order. Makeup brushes,wedding dress and still have more wedding things to purchase. I am a Small Business owner and I love this company. LIGHT IN THE BOX~~ Thanks for such a awesome job with all my wedding needs. Save myself $12,00 Dollars thanks a MILLION!!!!!
The Best In The Business LIGHT IN THE BOX!!!!! Carla Carter (Chicago ILLINOIS) !!!!!! Will send Wedding pictures after the wedding Thanks very very much for the Live chat people, and awesome response from the e-mails Love YA~~~~Keep up the AWESOME JOB !!