Visit Milanoo Milanoo is a Chinese wholesaler specialized in women’s fashion, costumes and pet supplies. Although relatively new to online trading, the brand is becoming quickly recognized as a reliable wholesale distributor.
Milanoo.com Review
Most Chinese wholesalers tend to sell either electronics or a mix of everything, but Milanoo specializes on fashion. Their offer on wedding, formal and prom dresses is remarkable, and so it is the range of customes. Cosplay lovers will certainly find what they are looking for.
The company is registered in Hong Kong, which gives them an extra little bit of credibility. Trading operations are run from Chengdu, the capital city of Sichuan province.
Milanoo also runs a blog where they provide advice on how to choose the best and most suitable products. Buying wholesale fashion just by looking at pictures online is hard, so some guidance is always welcome.
Read 51 User Reviews or write your own on Milanoo
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Facts about Milanoo.com
- Full name : Hongkong Milanoo Co. Ltd.
- Business model : Distributor More Wholesale Distributors
- Dropship? : Yes More Wholesale Dropshippers
- On business since : Dec-2007
- Domain registration : 12-Dec-2007
Contacting Milanoo
- Address : 88#, 4th Section Renminnan Road, Kailaidijing Building B 27F, Wuhou District, Chengdu (Sichuan), 610041, China
- Email Support : service@milanoo.com
- Live Chat : Yes
- Telephone : +86-028-6555-4192
- Availability : Mon to Sat, 09:00 - 18:00 Convert to Your Local Time
Payment on Milanoo.com:
Wholesalers accepting Paypal- Bank Transfer
Payment Security
- SSL Certificate: By VeriSign. Valid until 22-Oct-2009
Shipping
- Milanoo.com ships Worldwide
- Estimated Processing Time: 1 - 18 days
- Standard Delivery Time: 7 - 10 days
- Express Delivery Time: 2 - 5 days
- Shipping Promotion: Free Shipping on orders over
Milanoo Product Categories
Featured Products
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Patterned Wedge Sling-back
From $22.39
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Strapless Satin Prom Dress
From $74.99
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Sash Satin Lace Organdie Wedding Dress
From $80.79
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Elastic floral Cotton Dress
From $55.99
Additional Information
- Inventory Aprox. Size: 3,000 products
- Warranty: 7-day return / 15-day exchange
I order my cosplay costume from http://www.milanoo.com
and I was very disappointed with there quality.
there just trash piece of cloth. don’t ever buy from them!
I tried Lightinthebox.com. The quality of its cosplay costume is good. Worth the money anyway.
Hi alex,
I just got two spiderman cosplay costumes from http://www.milanoo.com, frankly speaking, they are just mass market quality, but I only spent $38.6 on them, I ordered my costumes on Sep 9th, lucky to catch their free shipping promotion campaign. what they sold is definitely not the best quality, but on considering how much I paid, I believe i got the best value.
i ordered my bridesmaid dresses from milanoo.com and they are fantastic! really good quality material and beautiful finish! i only paid £43 for each dress and a very similar one on the high street cost almost £200!
My darkstakers Morrigan Aensland Cosplay Wig color 008 #03380001454 was to come in the mail by the 23rd ofSeptember It is not here yet.I need it by Saturday Please give a tracking #. Look into this order.
Sarah Pihl
Hi Sarah, many thanks for your comment.
We recommend you to review Milanoo delivery help page and contact them to request your tracking code.
Hope you will get your wig on time!
Well i just ordered a captain americas costume a spider man costume and a bulk sexy costume. I cant wait to see how this turns out but its ok either way they gave me a voucher for the money i spent so imma go buy some more crap !
I order my wedding dress from Milanoo recently and I was very impressed with it. Considering that I spent under $150 including shipping, I think I got a very good deal. I’m not a seamstress, but I think it looks well made and I don’t think anyone will be able to tell I didn’t buy it from a store here. I had it custom made to measurements my sister took of me, and it does not fit exactly. I don’t know if we didn’t measure correctly or if it was a mistake on their part, but it is really not far off and the alterations should be pretty easy. All in all I am very satisfied.
Order time sux…They won’t cancel my order…and they can not even tell me when I will get my order. Something about their National day and blah blah blah. I would not order from them nor would I advise my worst enemy.
DO NOT ORDER FROM THEM!! I ordered 2 bridesmaid dresses and they came late, lop sided and 2 sizes too small. They would not return or exchange them, even after pictures were sent proving the error. Bad customer service. I was left with no dresses, no money and stress to find dresses just weeks before my wedding.
Don’t know what problem some people have with this website. Yes, there can be communication difficulties….hello. But the costumes are great, especially for the price. Ordered three, got free shipping, and they came pretty fast. Just an amazing deal and the quality is very good for something I will wear once a year or so.
Website is horrible; the order I made 2 weeks prior had not been shipped yet. I spoke with an online specialist who I told that I would need items by October 16th. She said please don’t worry you will have the items by that date. I told her that cannot be possible b/c they have not shipped yet from China to the United States. She said we will try to get them to you. I explained that she had previously said they would indeed be here by that deadline and now she is saying they will try to get them to me. I asked her to please cancel my order, she kept repeating to me that I should not worry; It will not be a problem. I repeated again that I just want the order canceled so that I do not have to worry about whether it will be here on time or not. She gave me the run around for approx 10 more minutes then finally stated that she cannot cancel orders at this time since it is 3:30 a.m. and she is the only one working. She told me to contact them again in 8 hours.
Rediculous!! Do not buy from them….
after contacting this company 3 more times to cancel my order; it was never canceled and I was given the run around for 3 days with many different excuses each time as to why they cannot cancel my order. the final time the rep told me my shipping will be upgraded, this did not happen. it was shipped standard rate; tracking number is invalid. spoke with another rep who apologized and said there was nothing they could do now that it has been shipped but when i receive the package i could refuse to sign for it so i could get a refund.
i quite frankly do not trust that one bit, i imagine if i refuse to sign then they get their items back but i don’t get my money.
DO NOT ORDER FROM THIS COMPANY!
I ordered a wedding dress, bridesmaid dress, and lingerie from this website, and OMG when they FINALLY got here, the product was so hidious I couldnt do nothing but LAUGH! Im glad my wedding date is in June and I have PLENTY of time to find a REAL wedding dress! I wouldnt wear this thing as a bad halloween costume! Their so called PROCESSING TIME AND SHIPPED TIME was totally inaccurate! the product looked as if it had been sewn by someone that had never touched a sewing machine, and it looked NOTHING LIKE THE PICTURE!!! (i mean nothing!!!) every item i bought was so far off from what the picture and descriptions looked like, it was just sad. and there SO CALLED FREE SHIPPING IF YOU PLACE YOUR ORDER WITHIN (x) AMOUNT OF DAYS is total BULL!! I cant believe i even paid money for this crap! total dissapointment but i shouldve listened to everybody, YOU GET WHAT YOU PAY FOR!! And from the looks of everyone elses comments, i might as well hang it up from getting a refund, huh???
DO NOT USE. Poor customer service – the “average size” items I purchased were far from average size. They were children’s sizes! One “average size” item was close to the size chart they posted, but the others weren’t.
When I asked customer service, it took them forever to respond and said, “we have to say sorry that we can not accept it, because the item you ordered is “average size”, all the size of that item is same, we processed as a ‘average size’. We will not send you a refund/exchange”
So if you take the risk with them, which I don’t recommend, you’ll be stuck with that item.
I agree with the majority of people I ordered a dress for a wedding and got a dress in a different colour than what I ordered. It was lopsided and after getting the run around they told me that they were going to replace it with a new dress and they said they made the dress for me and they didn’t send it because it was not made with the correct colour.
If you are good to take any advice go with the majority of people here they are not a good company to order from avoid ordering from them.
The Absolute Worst company ever. Ordered My costume 3 weeks ago. waiting waiting. Still nothing. Tried calling no answer. Tried email no answer. Finally got a hold of someone they said it was on the way. Had to send it off to get custom made. More waiting and waiting. Called again. Said it was out of stock. That’s a serious WTF. NEVER NEVER NEVER use them. You have been WARNED!!!!
i ordered my daughter’s dress on sept 30th today is October 23-09 still no dress my daughter is so upset halloween is next week and no costume.
DO NOT ORDER. I ordered a bleach costume off this website and it came much later then was expected, the zipper fell off immediately upon trying it on, it looked nothing like the picture. Total crap, cheap knock off. Very disapointed, I will tell everyone on the internet and real life about how much this so called company is a sad excuse for such. Order from a legit cosplay website !
could somebody tell me how to get a hold of them? I ordered a dress and it is still not here. I need to know how to try and call them. I live in the US but don’t know how to dial their number. Thanks
Hi Maria,
Try to dial 0086-028-6555-4192. Milanoo customer service should be available from 8pm (CDT)
Hope it helps!
Terrible experience with this company:
I ordered a zentai spandex costume from them on October 4th for Halloween and it has yet to arrive. Since the deadline was approaching, I asked to be upgraded to “expedited” shipping which I had to pay for in a separate transaction though paypal (which was shady at best).
The order shipped two days ago where I received an email saying it shipped with standard shipping and would arrive sometime in mid-November. I again had to contact them and straighten it out and the suit is now predicted to arrive the day before Halloween (26 days later). No word on quality yet as I haven’t received the suit.
I’ve spent over 4 hours in online chat sessions with them pleading to do the best they can to get the suit to me by Halloween only to receive poor answers and run arounds in return.
I can say though, the suit was cheap, about $50 (USD) cheaper than anywhere else. So, if you have the time to wait (give it a month) you may as well order from there. I assume that Halloween is their busy season and since they make everything Made To Order they get backlogged.
Nonetheless, it seems like the company is run by children…
Unreal. I ordered at the end of September and over a month later my order has not shipped. judging by the comments left here, even if I get the costume it will be garbage. I am really disappointed and would NOT recommend this site to ANYONE.
I tried to order a catsuit from milanoo.com, and I even put my debit card number down so i would get it quicker. Well, they sure took my payment as soon as they could, but did not send me my costume, and when I realized I wasnt gonna get it in time I asked for a refund and they still havent refunded me my money after a week! Do not buy from them!
I ordered mine and my husbands costumes on September 23, and we FINALLY received them yesterday (October 28). Not only did the shipping take forever, The costumes were totally NOT worth the almost $200 I paid. I ordered a size large for my costume. The bottom part fit my hips fine but the TOP was made to fit a 10 year old BOY. There is no way possible that I would be able to wear this. My husbands costume also did not look anything like the pictures. We are very disappointed and would not recommend this website to any of our friends.
My experience is apparently not unique. Ordered costume, they said it would be here in 5 -7 days and never arrived. Have tried to contact customer service, no luck. They wrote me a strange response that didn’t even make sense. Do not deal with this company!!!
ordered on oct 3rd, received the 27th (promises shipment within 10 days?) AWFUL condition, hello kittys tiara was busted, poor quality ( described as polyfoam head, not STYROFOAM) hoop skirt busted and scotch taped, xsmall dress could fit an elephant. When asking about the return policy never got an answer, filed paypal dispute with no answer besides “dont worry you will have for halloween” ….which I needed it for an event on the 24th. I just want a refund!
(please feel free to look at the photo of what I received:
http://i52.photobucket.com/albums/g17/hellopacer/badcat.jpg )
I might be the lucky one. I did a first sample order of 1 dress and arrived a couple of days late, but quality is fine for the price.
Next I bought 10 handbags to resell on ebay and so far no complains, all customers seem quite happy.
I’ll certainly buy again.
I orded from them.
But they are not able to delete my account.
So don’t buy, bad costumer service.
Well, I wasn’t really sure at first about buying from someone who uses stolen pictures, but it was cheap and I heard pretty good reviews so I thought I would go for it. So I oreder this dress.
http://www.milanoo.com/Pink-Short-Sleeves-Ruffle-Lolita-Dress-p7760.html?weblink=41
And less than two weeks later I got it!
http://i120.photobucket.com/albums/o192/silverrosealchemist/Daily%20Lolita/CIMG0334.jpg
It fits perfectly! It even came with a thin petticoat that I wore with the one I already had to give it a bit more shape. It’s actually really comfy too. =3
The color is a little off, but pretty close. It seems to be very well made too. It needs to be ironed, but that’s from how it was shipped.
Also, the bow is detachable so I can move it around to different spots if I want to.
All together I am very happy with my dress! It is very nice especially for the price!
We ordered several dresses for bridesmaids dresses. They arived quickly, but the stitching wasn’t even in places and the hems were uneven on all of the dresses. Height of the wearer was also not considered, and all of the dresses ended up the same length even though there was almost a foot in height difference. While they were cheap and the fabric was nice, I don’t know if it was worth it.
Forgive my poor English, me Japanese. I bought this dress on Nov.14 and get it this morning. let me show you the pics.
http://farm3.static.flickr.com/2615/4134362793_7bebef3bb4.jpg
http://farm3.static.flickr.com/2583/4134362783_82660a8a52.jpg
It fits quite well, I love it. They use EMS to deliver my dress, so it is a little slow. But the price is quite reasonable for me. Generally speaking, I love it.
Never Never Never Ever buy from this company. I bought a pink dress to wear to a ball while the dress came and it was made cheap. The fabric was terrible, and the dress ended up to be too long. There are a lot of uneven length which means a dog could not wear this dress. I am so disappointed withe the dress and service. These people did not honor the return policy. But wait they are not getting away with this. I am going to have them exposed on national television. I am going to tell everyone to never use this site. People like us have been bamboozle by this company. My dress came in a bag. why not a box. People are saying that my dress looks old or used. But I am calling 10 on your side and Oprah.
I have been browsing the Chinese wholsale sites for months and I plan on test ordering a petticoat for my dress and see how that goes before I order the actual dress. My wedding is in September and I will order the dress in May to give me a few months to resolve any problems. So far, questions that I have asked either through review postings or live chat customer service have been answered.
Wish me luck!!!
I ordered my bridesmaid dress and it was only $100! It was fantastic and amazing and beautiful. Didn’t end up getting married- I wore it instead of my sis, but it is the most beautiful thing that has touched my skin. What’s up with the site? I need that Panda costume!
i just ordered a spiderman suit with white stripes,
they dont have it on the website anymore, and
i justreally dont wanna be scammed, i payed and put custom size information, i havent gotten any emails about it.
i wonder how longwill it be till i get it.
i ordered 3 days ago.
The first time I ordered from milanoo it went reasonably well – I did have to contact them on their online chat to find out why my order hadn’t been shipped for a month, they had just forgotten about it, and it arrived 3 days later. It was a wedding dress and there was some loose stitching and it was made quite large and long (I ordered custom made) that I needed to buy a petticoat and pin it up on the day to keep the front off the ground. I also ordered some corsets, that I don’t think were made by milanoo and they were very good quality, though often not the colour specified (the red one I ordered is definitely bright pink).
Im getting married in June and I see this BEAUTIFUL gown on Milanoo.com website, but im skeptical about ordering it because its a very unbelievably cheap price for such a beautiful gown, and it’s the gown of my dreams!!! What should I do?
I ordered my wedding dress 2 weeks ago, and I’m trying to be patient with it but there’s no conclusive information as to where the status of the dress is, it’s no longer on the website, and the website is mysteriously gone…? I wouldn’t have ordered it, but my Wedding Planners daughter ordered a dress from them and said it turned out fantastic…I suppose I need to just keep waiting and there is just a glitch on their website?
I ordered a pair of shoes and researched how long it would take to get to me as I ordered them for my wedding at the month. Their website says :”5-10 days for Cosplay Costumes, Catsuits & Zentai and Women’s Shoes to process” and “The other part of total delivery time is the actual shipping time, the time that couriers take to send the packages to you address. Standard shipping normally takes 7-10 days.” I figured I would get the shoes by 20 days later, maximum. AFTER I had ordered and paid, they told me I would get them 3/23. I emailed them to find out why and they said it was a holiday over there. It doesn’t say anywhere on their site that there would be a delay in processing or shipment. It does say: “Processing time or shipping time may have differed or changed in the event of public holiday in China such as Chinese New Year or National Day.We shall issue the related notification in site that prior to the holiday. Normal processing time and shipping time shall be resumed after the holiday.” Nowhere on the site did they relay notification on the site prior to the holiday. I’m very angered by this. I would say to use caution when ordering from this site. Make sure you have absolutely no time line in mind as they apparently can just do whatever they want, no matter what their website claims. I’m more than disappointed in this company.
Don’t buy from them, they won’t assume their mistake so you’ll have to stick to a wrong merchandise. I bought a bridal gown that should be mermaid and came A-line. and they say there’s nothing they can do. What kind of customer service is that?
I had ordered a Boots costume. I never got any kind of tracking for it and was worried it was never going to show up. When it did, I was SO HAPPY! (took close to a month) The quality was pretty good (especially for what i paid for) and it was a huge hit at the party..
Happy Customer!!
I just ordered a zentai costume the other day and I don’t know when it will arrive, or even ship for that matter, seeing that I haven’t revieced my items yet I can’t give this website a fair review just yet :)
Basic rule of thumb, if you’re buying something that normally would cost 2x as much, don’t expect it to be as well made with nice materials. I bought the dress with that in mind. So take my advice, Do not order from Milanoo.com if you don’t have at least a basic idea in sewing/alterations UNLESS you want to make yourself cry in an ugly dress, then by all means go ahead. I ordered the dress and it didn’t arrive till 5 weeks later (usually it only takes about 2 weeks from China) I didn’t think I’d even be getting the dress. When I finally put it on, the waist fit perfectly but the chest part? It could EASILY fit somebody with double F’s and I am someone who wears a US dress size 2 (sometimes 4). I’m not going to have frickin’ double F’s okay? Basically, really horrible fit, but I think it should look fine after I make some slight adjustments. I wouldn’t recommend buying from here but it could be worse right? The only reason I’m even giving them 3 stars is because I had so little expectations to begin with after reading these reviews.
i ordered a costume from milanoo a while back. it was so well made that i ordered two more. the second two costumes were too big and milanoo refused to take them back. kept asking me to take pictures of them and to measure them and show the measurement in the pictures. what sort of company does not accept returns when an item is too big?!?!?!? also, the first costume arried in just days. the second order took weeks to arrive.
I hope you’all get your items and all that. BUT who in their right mind orders wedding dresses ONLINE. I just find this terribly amusing!:D
Do you have an address so I can return my dress?
does anyone have their return address
I ordered my wedding dress from milanoo.com it came by UPS today. Yes it was shipped out a little later then the 7-10 days it states. But it still got here before the 30 day time line they gave me at the time of my order. I am very happy I ordered my dress from them!! I love my wedding dress.. Very happy with them!!
I got the site address from my sister. She was in a wedding and got her bridesmaid dress from them. I saw the dress prior to placing my order and it was just like the dresses in the boutiques. I ordered a headpice,bracelet, necklace and earrings from them. Upon placing my order I was told it would take 30 days. I got it in a week! the only probalem was one bracelet I initially ordered was no longer in stock, but they gave me the option to replace it or remove the cost from my order. I replaced it. I must say I’m very pleased and considering ordering from them again. Sorry others have had such bad experiences.
Hey everyone .. i thinking about buying a lolita dress .. But im not sure after reading all of you’re bad comments .. I really really want it , and i know when its that cheap i dont expect it to as perfect as one who cost 300$ .. And i live in Denmark so i dont even know how long it wold take .. can anybody help me?